We help get your overdue invoices paid.
We follow up on overdue invoices, handle customer replies, and track promised payment dates, so chasing the next update doesn’t keep landing back on you.
Book a call
The reminder went out. The invoice is still unpaid.
We follow up, handle replies, and bring you the decisions that need your attention.
- A promised payment doesn’t arrive
- We check your updated records and follow up on the unpaid balance.
- Accounts needs another invoice copy
- We send the invoice and supporting documents you provide.
- Your reminders go unanswered
- We keep following up on the agreed schedule and flag when you need to decide what happens next.
We agree on tone and timing before starting, and a person reviews every message. We pause disputed invoices and leave decisions about credits, discounts, and payment terms with you.
How we handle your invoice follow-up.
We review what’s overdue.
Share your open invoices, customer contacts, and previous correspondence. We agree on which accounts to follow up, the tone, and the schedule.
We take on the follow-up.
We contact customers through your AR mailbox, handle replies, and send the invoice copies and supporting documents you provide.
We track what happens next.
We track promised payment dates, check updated balances, and follow up when payment hasn’t arrived. Disputes and decisions needing your input come back to you.
You get a clear weekly update.
See what’s been paid, what remains outstanding, and what needs your attention.
Frequently asked questions.
- Who is ARC Pursuit for?
- U.S. businesses with overdue B2B invoices. We can help whether follow-up has no clear owner, keeps slipping between other priorities, or already takes up too much of your team’s time.
- What do you need to get started?
- An export of your open invoices, relevant payer contacts and correspondence, and delegated access to your accounts receivable mailbox. We agree on the scope, tone, and follow-up approach before work begins.
- Do we need to change accounting systems?
- Keep your existing accounting system. We start with an export of your open invoices and use updated records you supply to confirm balances and payments.
- Do our customers pay ARC?
- No. Your customers continue paying your business through your existing payment methods. You keep issuing invoices and recording payments. We handle the follow-up.
- How will you communicate with our customers?
- We follow up on your behalf through your accounts receivable mailbox, using the tone and schedule agreed with you. You decide which accounts we contact, and a person reviews every message.
- What happens if an invoice is disputed?
- We pause ordinary follow-up on the disputed invoice and bring the issue back to you. Decisions about credits, discounts, or payment terms stay with you.
- What if a customer still won’t pay?
- We summarize the follow-up history and unresolved issues so you can decide what happens next. If you choose to involve a collection agency or attorney, we can provide that history to support the handoff. You approve any referral and agree any external fees separately.
Let’s talk about your overdue invoices.
Tell us what’s overdue and what you’ve already tried. In a 30-minute call, we’ll discuss where payments are getting stuck and whether ARC can take the follow-up off your team’s plate.
